SpiritRiver
PRIVACY POLICY
Updated on 10/1/2021
SpiritRiver Coaching (Anne M Klein, Inc) values its users’ privacy. This Privacy Policy (“Policy”) will help you understand how we collect and use personal information from those who visit our website or make use of our online facilities and services, and what we will and will not do with the information we collect. Our Policy has been designed and created to ensure those affiliated with Anne M Klein, Inc (SpiritRiver) of our commitment and realization of our obligation not only to meet, but to exceed, most existing privacy standards.
We reserve the right to make changes to this Policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time SpiritRiver Coaching (Anne M Klein, Inc) decides to make use of any personally identifiable information
on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether to permit the use of their information in this separate manner.
This Policy applies to SpiritRiver Coaching (Anne M Klein, Inc), and it governs any and all data collection and usage by us. Through the use of www.spiritrivercoaching.com, you are therefore consenting to the data collection procedures expressed in this Policy.
Please note that this Policy does not govern the collection and use of information by companies that SpiritRiver Coaching (Anne M Klein, Inc) does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with information. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent to better understand the way in which websites garner, make use of and share the information collected.
Specifically, this Policy will inform you of the following
- What personally identifiable information is collected from you through our website; 2. Why we collect personally identifiable information and the legal basis for such collection; 3. How we use the collected information and with whom it may be shared; 4. What choices are available to you regarding the use of your data; and 5. The security procedures in place to protect the misuse of your information.
Information We Collect
It is always up to you whether to disclose personally identifiable information to us, although if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:
- Voluntarily provided information which may include your name, address, email address, phone number, which may be used when you purchase products and/or services and to deliver the services you have requested.
- Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
In addition, SpiritRiver Coaching (Anne M Klein, Inc) . may have the occasion to collect non-personal anonymous demographic information, such as age, gender, household income, political affiliation, race and religion, as well as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.
SpiritRiver Coaching (Anne M Klein, Inc) may also deem it necessary, from time to time, to follow websites that our users may frequent to gleam what types of services and products may be the most popular to customers or the general public.
Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for on this Policy.
Why We Collect Information and For How Long
We are collecting your data for several reasons:
- To better understand your needs and provide you with the services you have requested; · To fulfill our legitimate interest in improving our services and products; · To send you promotional emails containing information we think you may like when we have your consent to do so; · To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so; · To customize our website according to your online behavior and personal preferences.
The data we collect from you will be stored for no longer than necessary. The length of time we retain said information will be determined based upon the following criteria: the length of time your personal information remains relevant; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.
Use of Information Collected
SpiritRiver Coaching (Anne M Klein, Inc) does not now, nor will it in the future, sell, rent or lease any of its customer lists and/or names to any third parties.
SpiritRiver Coaching (Anne M Klein, Inc) may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from www.spiritrivercoaching.com
SpiritRiver Coaching (Anne M Klein, Inc) may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.
SpiritRiver Coaching (Anne M Klein, Inc) may feel it necessary, from time to time, to contact you on behalf of our other external business partners with regards to a potential new offer which may be of interest to you. If you consent or show interest in presented offers, then, at that time, specific identifiable information, such as name, email address and/or telephone number, may be shared with the third party.
SpiritRiver Coaching (Anne M Klein, Inc) uses various third-party social media features including but not limited to Facebook, Instagram, Twitter, YouTube and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within SpiritRiver Coaching (Anne M Klein, Inc)’s control.
Disclosure of Information
SpiritRiver Coaching (Anne M Klein, Inc) may not use or disclose the information provided by you except under the following circumstances:
- as necessary to provide services or products you have ordered; · in other ways described in this Policy or to which you have otherwise consented; · in the aggregate with other information in such a way so that your identity cannot reasonably be determined; · as required by law, or in response to a subpoena or search warrant; · to outside auditors who have agreed to keep the information confidential; · as necessary to enforce the Terms of Service; · as necessary to maintain, safeguard and preserve all the rights and property of SpiritRiver Coaching (Anne M Klein, Inc) .
Text Message
By providing your cell phone number, you have provided SpiritRiver Coaching (Anne M Klein, Inc) with consent to send you text messages to provide you information about your account serviced by Anne M Klein Inc (SpiritRiver Coaching) regarding the services you have requested which may include but not be limited to assistance in completing your program, notification of transaction approval, payment reminders and notifications, servicing your account, and collection efforts. By providing this consent, you are authorizing SpiritRiver Coaching (Anne M Klein, Inc) (collectively, “we”, “us” and “our”) to contact you using automatic telephone dialing systems, automatic texting systems, and artificial or prerecorded messages. By providing this consent, you have also represented that you are the owner or customary user of any cell phone number which you have provided to us. Your cellular provider’s Message & Data Rates May Apply.
You understand the text messages we send may be seen by anyone with access to your phone and you agree that we are not liable for anyone accessing such messages. Accordingly, you should take steps to safeguard your phone and your text messages if you want them to remain private.
You agree to notify us immediately if you change your cell phone number, cease using the cell phone number you provided us, assign any non-cellular phone number you have provided us to a cellular service, or transfer your cell phone to another person.
Please be aware that account management text messages that we send you may come from different numbers.
Business Transfers
If SpiritRiver Coaching (Anne M Klein, Inc), or substantially all of its assets, were acquired, or in the unlikely event that SpiritRiver Coaching (Anne M Klein, Inc) goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of SpiritRiver Coaching (Anne M Klein, Inc) may continue to use your personal information as set forth in this policy.
Ads
Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by SpiritRiver Coaching (Anne M Klein, Inc) and does not cover the use of cookies by any advertisers.
Non-Marketing Purposes
SpiritRiver Coaching (Anne M Klein, Inc) greatly respects your privacy. We do maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in SpiritRiver Coaching (Anne M Klein, Inc) products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.
Children under the age of 13
SpiritRiver Coaching (Anne M Klein, Inc) ’s website is not directed to, and does not knowingly collect personal identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system’s
database, or in the alternative, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and visitors to our website have the option to discontinue receiving communications from us by way of email or newsletters. To discontinue or unsubscribe from our website please send an email that you wish to unsubscribe to anne@spiritrivercoaching.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe or opt-out. SpiritRiver Coaching (Anne M Klein, Inc) will continue to adhere to this Policy with respect to any personal information previously collected.
Links to Other Websites
Our website does contain links to affiliate and other websites. SpiritRiver Coaching (Anne M Klein, Inc) does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only and solely to the information collected by our website.
Notice to European Union Users
SpiritRiver Coaching (Anne M Klein, Inc)’s operations are located in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016.
This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you are consenting to its storage and use as described in this Policy.
Your Rights as a Data Subject
Under the regulations of the General Data Protection Regulation (“GDPR”) of the EU you have certain rights as a Data Subject. These rights are as follows:
- The right to be informed: this means we must inform you of how we intend to use your personal data and we do this through the terms of this Policy.
- The right of access: this means you have the right to request access to the data we hold about you and we must respond to those requests within one month. You can do this by sending an email to anne@spiritrivercoaching.com.
- The right to rectification: this means that if you believe some of the date, we hold is incorrect, you have the right to have it corrected. You can do this by logging into your account with us, or by sending us an email with your request.
- The right to erasure: this means you can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed of same. You can do this by sending an email to anne@spiritrivercoaching.com.
- The right to restrict processing: this means you can change your communication preferences or opt-out of certain communications. You can do this by sending an email to anne@spiritrivercoaching.com.
- The right of data portability: this means you can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at anne@spiritrivercoaching.com.
- The right to object: this means you can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is our legitimate interest in it. To do this, please send an email to anne@spiritrivercoaching.com.
In addition to the rights above, please rest assured that we will always aim to encrypt and anonymize your personal information whenever possible. We also have protocols in place in the unlikely event that we suffer a data breach and we will contact you if your personal information is ever at risk. For more details regarding our security protections see the section below or visit our website at www.spiritrivercoaching.com.
Security
SpiritRiver Coaching (Anne M Klein, Inc) takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. You can verify our site security by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the webpage.
We also protect your information offline. The computers and servers in which we store personally identifiable information are kept in a secure environment. This is all done to prevent any loss, misuse, unauthorized access, disclosure or modification of the user’s personal information under our control.
Anne M Klein Inc (SpiritRiver Coaching) may offer virtual trainings, virtual masterminds and/or virtual events. We cannot guarantee your anonymity in the unlikely event that one of our vendors and/or participants records, photographs, writes about or uses any other replication method and releases audio, video or still images in your likeness.
Acceptance of Terms
By using this website, you are hereby accepting the terms and conditions stipulated within the Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you agree and acceptance of such changes.
How to Contact Us
If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.
Email: anne@spiritrivercoaching.com
Telephone Number: 608-697-0605
Mailing Address: SpiritRiver Coaching (Anne M Klein, Inc) 10001 S 60th Street, Franklin, WI 53132 HIPAA Notice of Information Practices and Privacy Statement
February 1, 2020
How We Collect Information About You
SpiritRiver Coaching (Anne M Klein, Inc) and its employees and volunteers collect data through a variety of means including but not necessarily limited to letters, phone calls, emails, voicemails, and from the submission of applications that are either required by law or necessary to process applications or other requests for assistance through our organization.
What We Do Not Do With Your Information:
Information about your financial situation and medical conditions and care that you provide to us in writing, via email, via website, on the phone (including information left on voicemails), contained in or attached to applications, or directly or indirectly given to us, is held in strictest confidence. We do not give out, exchange, barter, rent, sell, lend, or disseminate any information about applicants or clients who apply for or actually receive our services that are considered patient confidential, restricted by law, or specifically restricted by a patient/client in a signed HIPAA consent form.
How We Do Use Your Information:
Information is only used as is reasonably necessary to process your application for SpiritRiver Coaching. If you apply or attempt to apply to receive assistance through us and provide information with the intent or purpose of fraud or that results in either an actual crime of fraud for any reason including willful or un willful acts of negligence whether intended or not, or in any way demonstrates or indicates attempted fraud, your non-medical information can be given to legal authorities including police, investigators, courts, and/or attorneys or other legal professionals, as well as any other information as permitted by law.
Limited Right to Use Non-Identifying Personal Information From Biographies, Letters, Notes, and Other Sources:
Any pictures, videos, audio, stories, letters, biographies, correspondence, or thank you notes sent to us, used by us or recorded by us become the exclusive property of SpiritRiver Coaching. We reserve the right to use non-identifying information about our clients (those who receive services or goods from or through us) for promotional purposes that are directly related to our mission.
Clients will not be compensated for use of this information and no identifying information (photos, addresses, phone numbers, contact information, last names or uniquely identifiable names) will be used without the client’s express advance permission.
You may specifically request that NO information be used whatsoever for promotional purposes, but you must identify any requested restrictions in writing. We respect your right to privacy and assure you no identifying information or photos that you send to us will ever be publicly used without your direct or indirect consent.
How to Contact Us
If you have any questions or concerns regarding the HIPAA Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.
Email: anne@spiritrivercoaching.com
Telephone Number: 608-697-0605
Mailing Address: SpiritRiver Coaching (Anne M Klein, Inc) 10001 S 60th Street, Franklin, WI 53132
SpiritRiver Coaching is an executive coaching company designed to help people live in never-ending expansion and creation, using powerful step by step, systems and coaching that assist individuals in shifting paradigms to realize their fullest potential and serve the world with it.
SpiritRiver Coaching (Anne M Klein, Inc)
Copyright 2021 SpiritRiver Coaching. All Rights Reserved
Privacy Policy/Terms Of Use
Anne M Klein
Director – SpiritRiver – Anne M Klein, Inc.